Shipping Policy
Thank you for choosing MyUrbanCart! We are committed to providing a seamless and reliable shopping experience. Please review our shipping policy below.
📦 Order Processing
• All orders are processed within 1-2 business days (excluding weekends and holidays).
• You will receive a shipping confirmation email with tracking details once your order has been dispatched.
🚚 Shipping Rates & Methods
• Standard delivery times vary based on location:
• USA, UK, Canada: 5-12 business days
• Europe & Other Regions: 7-15 business days
• Expedited shipping options may be available at checkout (additional charges apply).
📍 Order Tracking
• Once your order has shipped, a tracking number will be sent via email.
• You can track your order on our Order Tracking Page or through the carrier’s website.
🌍 International Shipping
• We currently ship to most countries worldwide.
• Shipping times and availability may vary by region. If we are unable to ship to your location, you’ll be notified at checkout.
⚠️ Customs & Duties
• International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.
• Any additional charges are the responsibility of the customer and are not included in our prices.
📢 Delivery Issues
• If your package is delayed, lost, or arrives damaged, please contact support@myurbancart.store for assistance.
• If an incorrect shipping address was provided, we are not responsible for lost or undelivered orders.
🚨 Address Accuracy
• Please double-check your shipping details before placing your order.
• MyUrbanCart is not responsible for orders shipped to incorrect or incomplete addresses provided by customers.
⏳ Delayed Shipments
• Shipping delays may occur due to factors beyond our control (e.g., weather conditions, customs clearance, postal strikes).
• We will notify you of any significant delays and provide updates on your order status.
🔄 Returns & Refunds
• If you need to return an item, please refer to our Return & Refund Policy for full details on eligibility and process.
📞 Contact Us
For any questions regarding shipping, feel free to reach out to our support team:
Email: support@myurbancart.store
Thank you for shopping with MyUrbanCart! 💜